Installation and use of »Cisco Jabber« on self-administered Mac service computers in the home office

Installation of »Cisco Jabber«

Please start the installation as administrator. If you do not have the appropriate rights, ask the administrator of your Mac to carry out the installation.

Then click on »Continue« and confirm the software licence agreement with »Accept«.

Click on the drive on which the software is to be installed. Usually the drive is designated as »Macintosh HD«.

Then click on »Continue«.

In the next step, click on »Install«.

Login to »Cisco Jabber«

If you are not on the university network, first establish a VPN connection.Here you can find out how to establish a VPN connection.

Now open »Cisco Jabber« and enter your login and»@uni-weimar.de« (e.g.: »nanu1234@uni-weimar.de«, not your e-mail address). Then click on »Next« 

In the next step, enter your personal password and then click on »Login«.

Configuration of »Cisco Jabber«

In order to use the software, you must make some settings. To do this, first click on your initials at the top left and select the item »Settings« in the window that then appears.

Navigate to the item »Audio/Video«.

Depending on whether you want to use the internal loudspeaker and the internal microphone of the computer or whether you have connected headphones or a headset with a microphone, select the corresponding input and output devices in the drop-down menus.
Note: The available entries in the drop-down menus vary depending on which output or input devices are available or installed on your computer.

Rington and warnings: 

Audio call output:

Here you have the option of clicking the button »Test speaker« to check whether you can hear the sound.

Microphone:

You can tell if your microphone is working by whether the microphone level shows a deflection when you whistle, for example.

Then switch to the »Calls« area and deactivate the item »Always start my calls with video«.

Navigate further to the »Privacy« area: Select here which group of people can see your current status (»Available«, »Away«, »Do not disturb«).

Then close the settings window again.

Now navigate to the bottom of the Jabber window and click on the icon placed there.

In the field for »Device for calls«, select the item »Computer«. From now on, you will no longer receive all incoming calls on your telephone set at work, but on your computer.

Calling with »Cisco Jabber«

Internal calls within the university

To make calls within the university, you can use the internal directory. Click on the top icon for »Contacts« in the left column and enter the name of the contact in the search field.

By clicking on the green handset or pressing the Enter key, you can call the colleague.

Using the menu with the right mouse button, you can add individual contacts that you call frequently to your personal contact list. These then appear permanently when you click on the contact symbol. You can also create individual subgroups and build your own structure.

External calls

Of course, you can also make external calls. To do this, click either on the first symbol in the left-hand column for »Contacts« or on the second symbol for »Calls« and then on the symbol for »Dial field« next to the search field.

Please do not forget to enter the »0«, as you do at your workstation!

You can operate the dialling field with your mouse or use the number keys on your keyboard. To dial, click on the handset symbol, which then appears green, or press the Enter key.

Forwarding Calls or Setting the Mailbox with »Cisco Jabber«

If you want to forward your calls to your mobile phone or your private landline, for example, you can do this via »Cisco Jabber«. To do this, click on the icon at the bottom centre edge of the Jabber window and select the menu item »Forward calls«.

Here you can dial your office number by default and - if set up - your mailbox(»Voicemail«).

You can also use the »New number« item to add and permanently save the phone numbers that you frequently use for forwarding.

Please note that increased costs will be incurred if you permanently forward calls to mobile numbers. Please use fixed network connections - if possible.