IN A SERIOUS EMERGENCY:
In life-threatening cases, use the EMERGENCY NUMBER 112!
Answer the five »W questions« on the phone:
- What has happened?
- Where has it happened?
- Who is calling?
- What number of people are injured?
- Wait for further questions!
For acute psychological crises:
- Telefonseelsorge:
anonymous and free counselling around the clock;
Tel.: +49 (0) 800 / 111 0 111 or
Tel.: +49 (0) 800 / 111 0 222,
E-Mail and online consultation, www.telefonseelsorge.de
- Seelefon:
self-help counselling for relatives of people with mental illness;
Tel.: +49 (0) 228 / 7100 24 24 or
Tel.: +49 (0) 1805 / 950 951,
E-Mail: seelefon[at]psychiatrie.de, www.bapk.de/en/
- Nummer gegen Kummer:
free and anonymous - for all questions, concerns and problems;
Child and youth helpline: 116 111 (WITHOUT dailling code),
Parents’ helpline: +49 (0) 800 / 11 10 550,
www.nummergegenkummer.de
- MuTeS - Muslimisches Sorgentelefon (Islam helpline):
anonymous, confidential, understanding and competent;
Tel.: +49 (0) 30 / 443 509 821,
www.mutes.de
- Thadine – Thuringian Anti-discrimination Network:
independent counselling centre combatting discrimination in Thuringia;
Tel.: +49 (0) 361 / 213 47 395,
E-Mail: beratung[at]empowermensch.org, www.thadine.de
For more severe psychological emergencies:
- Emergency admission to the Clinic for Psychiatry and Psychotherapy in Weimar, the Clinic for Psychiatry and Psychotherapy in Jena or another clinic with a psychiatric department in your municipality
- Consultation hours at the social psychiatric service in Weimar or your local municipality
- Emergency medical services (Tel.: 116 117)