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'''Results:''' | '''Results:''' | ||
* Most people use chat programs that are unsafe. The amount of friends that use a specific chat is more important <div style="color:brown">did the users know that the apps were unsafe?</div>--[[User:Hans|Hans]] 21:44, 18 December 2013 (CET) | * Most people use chat programs that are unsafe. The amount of friends that use a specific chat is more important <div style="color:brown">did the users know that the apps they use were unsafe?</div>--[[User:Hans|Hans]] 21:44, 18 December 2013 (CET) | ||
* Standard functions like Smileys and data/picture transfer should be offered | * Standard functions like Smileys and data/picture transfer should be offered | ||
* There should be a function to create a group discussion | * There should be a function to create a group discussion | ||
* Chats are used for job messages as for private ones | * Chats are used for job messages as for private ones | ||
* User want to see (e.g. by a lock-symbol), if a | * User want to see (e.g. by a lock-symbol), if a program or message is secure or not | ||
* | * Open Source programs provide trust | ||
* The design should be functional AND appealing | * The design should be functional AND appealing | ||
What we learned from our user research: We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. People often want to plan | What we learned from our user research: We got a lot of information about the requirements and the possible use of a chat application. The most important features people wanted to be part of such an application where group chat functionality, image transfer, smileys and an easy to use but appealing interface. People often want to plan parties in a chat, so the group function could be necessary and image transfer is also an important factor of communication for most people. | ||
It was also | It was also interesting for us to find out that the main percentage of the users know about possible security issues: | ||
* fear of being in a computer surveillance/being watched in general | * fear of being in a computer surveillance/being watched in general | ||
* fear of theft of an account/a mobile device | * fear of theft of an account/a mobile device | ||
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However, they did not try to find an alternative. Related to this we also found out that people using chat software for business had much more concerns about their personal information and especially the topic and content of the talk then the private users. | However, they did not try to find an alternative. Related to this we also found out that people using chat software for business had much more concerns about their personal information and especially the topic and content of the talk then the private users. | ||
==What | <div style="color:brown">You bring up a lot of valuable points here, and the bullet points provide a quick summary, but I'd love to hear more about all of the topics. In particular, I think the core issue is why people don't find more secure/private alternatives to the apps that they use. Is it social (everyone I know uses Xapp)? Is it usability (private apps are hard to use)?</div>--[[User:Hans|Hans]] 21:50, 18 December 2013 (CET) | ||
==What specific problem we want to solve== | |||
The interface should communicate security to the user. Therefor we want to improve the interface of ChatSecure in a way, that everyone is possible to understand what is meant with the symbols. | The interface should communicate security to the user. Therefor we want to improve the interface of ChatSecure in a way, that everyone is possible to understand what is meant with the symbols. | ||