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| * ''26.4'' Personas: ''Personas'' ISBN 0470084111, About Face 3 (page 75-81, 97-106) | | * Personas: ''Personas'' ISBN 0470084111, About Face 3 (page 75-81, 97-106) |
| * ''10.5''Service Blueprinting, [http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1546 intro], [[wikipedia:Service blueprint|Wikipedia]], [http://www.flickr.com/photos/brandonschauer/3363169836/ template] | | * 'Service Blueprinting, [http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1546 intro], [[wikipedia:Service blueprint|Wikipedia]], [http://www.flickr.com/photos/brandonschauer/3363169836/ template] |
| * ''24.5'' "Intuitivität" [http://www.asktog.com/papers/raskinintuit.html Intuitive = Familiar], [http://www.uie.com/articles/design_intuitive/ The Intuition Gap](Vortrag: Thomas Fischer) | | * "Intuitivität" [http://www.asktog.com/papers/raskinintuit.html Intuitive = Familiar], [http://www.uie.com/articles/design_intuitive/ The Intuition Gap] |
| * ''31.5'' Knowledge in the Head, Knowledge in the World. In "The Design of Everyday Things" ("Alltägliche Dinge"), Donald Norman, ISBN 0465067107 (Psychologischer Fokus)(Vortrag: Luise Kröning) | | * Knowledge in the Head, Knowledge in the World. In "The Design of Everyday Things" ("Alltägliche Dinge"), Donald Norman, ISBN 0465067107 (Psychologischer Fokus) |
| * ''31.5'' Parallel Prototyping: [http://www.sigchi.org/chi95/proceedings/shortppr/so_bdy.htm 1995], [http://aaalab.stanford.edu/papers/Parallel_Prototyping_2010.pdf 2010](Vortrag: Laura Bauer) | | * Parallel Prototyping: [http://www.sigchi.org/chi95/proceedings/shortppr/so_bdy.htm 1995], [http://aaalab.stanford.edu/papers/Parallel_Prototyping_2010.pdf 2010] |
| * ''7.6'' Prototyping-Tools: [http://pencil.evolus.vn/ Pencil], [http://jquery.com/ jQuery] (Vortrag: Elisabeth Barth) | | * Prototyping-Tools: [http://pencil.evolus.vn/ Pencil], [http://jquery.com/ jQuery] |
| * ''7.6.'' Complexity: [http://uxmag.com/articles/the-dirtiest-word-in-ux-complexity The Dirtiest Word...], [http://www.azarask.in/blog/post/the-seduction-of-simple-hidden-complexity/ Seduction of Simple], Abschnitt "Are Fewer Buttons Better?" in "The Human Interface", in Kapitel 3.2:Modes (Jef Raskin) ISBN 0201379376 (Vortrag: Daniela Pohl) | | * Complexity: [http://uxmag.com/articles/the-dirtiest-word-in-ux-complexity The Dirtiest Word...], [http://www.azarask.in/blog/post/the-seduction-of-simple-hidden-complexity/ Seduction of Simple], Abschnitt "Are Fewer Buttons Better?" in "The Human Interface", in Kapitel 3.2:Modes (Jef Raskin) ISBN 0201379376 |
| <!-- * ''7.6'' Heuristic Evaluation (eine schnelle Testmethode): [http://www.nngroup.com/articles/ten-usability-heuristics/ 10 Heuristics], [http://www.nngroup.com/articles/ten-usability-heuristics/ How to conduct an heuristic evaluation]] --> | | <!-- * Heuristic Evaluation (eine schnelle Testmethode): [http://www.nngroup.com/articles/ten-usability-heuristics/ 10 Heuristics], [http://www.nngroup.com/articles/ten-usability-heuristics/ How to conduct an heuristic evaluation]] --> |
| * ''21.6'' Paper: [http://technology.open.ac.uk/design/cross/documents/DesignerlyWaysofKnowing.pdf Designerly Ways of knowing] | | * Paper: [http://technology.open.ac.uk/design/cross/documents/DesignerlyWaysofKnowing.pdf Designerly Ways of knowing] |
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