Evaluating behaviour and experience around public interfaces
Current research in HCI struggles to define relevant measures that determine how effective and efficient a public installation is. This is due to the fact the interdisciplinary field of architecture, computer science, psychology and social sciences has not yet agreed upon those measures.
In this project we will review evaluation methods from User Experience Design, Social Sciences, Architecture and Environmental Psychology to understand which measures are relevant for certain research domains and why. The focus here lies on methods which evaluate behaviour and experience in public space. Especially concepts such as Shared encounters, People as Displays and the relation of user, participant and observer will be explored. Furthermore active exploration of multimodality and spatial concepts will help us to understand relevant measures.
We then will review evaluation approaches from past projects to criticise them and learn from them.
In a second step, we design our own evaluation method based on the learned.
In our study we will attempt to prove that experiential differences can be measured in-the-wild and that environmental factors influence user experience. The setting for the ”outside laboratory” experiment will be a small scale projection onto the Digital Bauhaus Lab. This test setup will allow us to run iteratively several studies to investigate our hypothesis.