IFD:Nutzerstudien WiSe1314/HeuristicAnalysisAnmeldung Person3 - Revision history

SusanneP at 19:20, 27 January 2014

2014-01-27T19:20:09Z

← Older revision		Revision as of 19:20, 27 January 2014
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	I used version 13.0.4 for my analysis.		I used version 13.0.4 of ChatSecure for my analysis.

SusanneP at 19:19, 27 January 2014

2014-01-27T19:19:45Z

← Older revision		Revision as of 19:19, 27 January 2014
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	It would be very useful to have an short help- or support-page to give quick help to the user.		It would be very useful to have an short help- or support-page to give quick help to the user.



			I used version 13.0.4 for my analysis.

SusanneP at 13:38, 23 January 2014

2014-01-23T13:38:44Z

← Older revision		Revision as of 13:38, 23 January 2014
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	== Flexibility and efficiency of use==		== Flexibility and efficiency of use==

	I think that the offered providers don't sound very confidental to uninformed users because of the unfamiliar names. There should be some more information about the providers.		I think that the offered providers don't sound very confidental to uninformed users because of the unfamiliar names. There should be some more information about the providers (e.g. "xmmp.jp" or "neko.im").
	<--! What do you mean with providers and what has it to do with flexibility and efficiency? Maybe you should explain it more precisely for outside people.-->		<!-- What do you mean with providers and what has it to do with flexibility and efficiency? Maybe you should explain it more precisely for outside people.-->

	[[File:nutzerstudien_anmedlung_create_jabberanbieter.png \| 200 px]]		[[File:nutzerstudien_anmedlung_create_jabberanbieter.png \| 200 px]]
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	The design is quite modern and organized.		The design is quite modern and organized.
	~~It would only be nice to use one language instead of mixing German and English.~~
	~~<--! Was it your intent to state it twice?-->~~

	== Help users recognize, diagnose, and recover from errors==		== Help users recognize, diagnose, and recover from errors==

Kede7290 at 13:09, 23 January 2014

2014-01-23T13:09:36Z

← Older revision		Revision as of 13:09, 23 January 2014
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	*Create new account:		*Create new account:
	**The created account is visible and thus it's sure, that the account was successfully created.		**The created account is visible and thus it's sure that the account was successfully created.
	**But after I created a new account and agreed to the certificate the system crashed.		**But after I created a new account and agreed to the certificate the system crashed.

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	*Login:		*Login:
	**When the system is about to login a little loading bar could be usefull to show the status of the login-progress. But thus the login-progress is quite fast, the missing loading bar is no problem.		**When the system is about to login a little loading bar could be usefull to show the status of the login-progress. But thus the login-progress is quite fast, the missing loading bar is no problem.
			<!--Do you mean an additional loading bar? because when you're logged in, you get into your page with your friendlist. so there is a change of pages which shows to you, that you're logged in.-->

	== Match between system and the real world==		== Match between system and the real world==
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	== User control and freedom==		== User control and freedom==

	I need the app-extern "back" button to get out of the settings. Everywhere else in the app there are functions that allow me to switch back or find an exit. But in my opinion it's not a big problem. Just a litte flaw of the app.		I need the app-extern "back" button to get out of the settings. Everywhere else in the app there are functions that allow me to switch back or find an exit. But in my opinion it's not a big problem. Just a litte flaw of the app.
			<!-- I don't understand the problem. Almost all apps do need the app-extern "back" button or am I wrong?-->


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	*Settings:		*Settings:
	**I don't understand what the "Fingerpringt"-button is supposed to be used to.		**I don't understand what the "Fingerpringt"-button is supposed to be used to.
	**Also the "Panic"-button could ~~confuses~~ the user.		<!-- I think we talked about the certification of chat partner with the fingerprint method. But I also think it's quite difficult to understand for user who didn't hear about that yet.-->
			**Also the "Panic"-button could confuse the user.

	[[File:settings_chat_secure.JPG \| 200px]]		[[File:settings_chat_secure.JPG \| 200px]]

	It also would be more ~~helpfull~~ to use one language (German or English) consequent in the whole app, than to mix up both languages. It also would help the app to appear more serious.		It also would be more helpful to use one language (German or English) consequent in the whole app, than to mix up both languages. It also would help the app to appear more serious.

	[[File:language_chat_secure.JPG \| 200px]]		[[File:language_chat_secure.JPG \| 200px]]
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	I think that the offered providers don't sound very confidental to uninformed users because of the unfamiliar names. There should be some more information about the providers.		I think that the offered providers don't sound very confidental to uninformed users because of the unfamiliar names. There should be some more information about the providers.
			<--! What do you mean with providers and what has it to do with flexibility and efficiency? Maybe you should explain it more precisely for outside people.-->

	[[File:nutzerstudien_anmedlung_create_jabberanbieter.png \| 200 px]]		[[File:nutzerstudien_anmedlung_create_jabberanbieter.png \| 200 px]]
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	The design is quite modern and organized.		The design is quite modern and organized.
	It only ~~would~~ be nice to use one language instead of mixing German and English.		It would only be nice to use one language instead of mixing German and English.
			<--! Was it your intent to state it twice?-->

	== Help users recognize, diagnose, and recover from errors==		== Help users recognize, diagnose, and recover from errors==
Line 79:		Line 84:
	== Help and documentation ==		== Help and documentation ==

	It would be very ~~usefull~~ to have an short help- or ~~suppert~~-page to give quick help to the user.		It would be very useful to have an short help- or support-page to give quick help to the user.

SusanneP at 21:24, 21 January 2014

2014-01-21T21:24:23Z

← Older revision		Revision as of 21:24, 21 January 2014
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	The last thing I recognized, is that I have to encrypt my chat to send a file. But if I'm allowed to chat without encryption, why can't I send a picture without encrypt my chat?		The last thing I recognized, is that I have to encrypt my chat to send a file. But if I'm allowed to chat without encryption, why can't I send a picture without encrypt my chat?

	[[File:bilder_senden_chat_secure.JPG]]		[[File:bilder_senden_chat_secure.JPG \| 200px]]

	== Error prevention ==		== Error prevention ==

SusanneP at 21:23, 21 January 2014

2014-01-21T21:23:44Z

← Older revision		Revision as of 21:23, 21 January 2014
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	* Einstellungen ("Settings")		* Einstellungen ("Settings")
	{{IFD_Nutzerstudien_HeuristischeEvaluationAnweisungen}}		{{IFD_Nutzerstudien_HeuristischeEvaluationAnweisungen}}

			== Visibility of system status ==

			*Create new account:
			**The created account is visible and thus it's sure, that the account was successfully created.
			**But after I created a new account and agreed to the certificate the system crashed.

			[[File:report_chat_secure.JPG \| 200px]]

			[[File:syytem_crash_chat_secure.jpeg \| 200px]]

			*Login:
			**When the system is about to login a little loading bar could be usefull to show the status of the login-progress. But thus the login-progress is quite fast, the missing loading bar is no problem.

			== Match between system and the real world==

			Some terms where difficult for me to understand.
			*Create new account:
			**I don't know what "Tor" is. Maybe there could be some help and more information in the app.

			[[File:tor_chat_secure.JPG \| 200px]]

			== User control and freedom==

			I need the app-extern "back" button to get out of the settings. Everywhere else in the app there are functions that allow me to switch back or find an exit. But in my opinion it's not a big problem. Just a litte flaw of the app.


			== Consistency and standards ==

			All in all the app is easy to understand. The "moves" you have to make to use the app are quite familiar and like on every other smartphone.
			There are just two things, that seemed to be a problem for me.
			*Settings:
			**I don't understand what the "Fingerpringt"-button is supposed to be used to.
			**Also the "Panic"-button could confuses the user.

			[[File:settings_chat_secure.JPG \| 200px]]

			It also would be more helpfull to use one language (German or English) consequent in the whole app, than to mix up both languages. It also would help the app to appear more serious.

			[[File:language_chat_secure.JPG \| 200px]]

			The last thing I recognized, is that I have to encrypt my chat to send a file. But if I'm allowed to chat without encryption, why can't I send a picture without encrypt my chat?

			[[File:bilder_senden_chat_secure.JPG]]

			== Error prevention ==

			There were no errors in the app. Just the system crash when I created my account (see "visibly of system status").
			But in the whole app I can't find any help- or support-page. Maybe it would be usefull to create such a page to give quick help to the user.

			== Recognition rather than recall==

			I didn't noticed any difficulties.

			== Flexibility and efficiency of use==

			I think that the offered providers don't sound very confidental to uninformed users because of the unfamiliar names. There should be some more information about the providers.

			[[File:nutzerstudien_anmedlung_create_jabberanbieter.png \| 200 px]]

			For the "first use"-user the account settings are a little bit hard to understand. But I think this results out of missing knowledge in the domains internet and programming. For the user, who is a little more comfortable with this topics it should be no problem.

			In all other aspects I don't see any differences for beginners and advanced users.

			== Aesthetic and minimalist design==

			The design is quite modern and organized.
			It only would be nice to use one language instead of mixing German and English.

			== Help users recognize, diagnose, and recover from errors==

			The only bug/error that happend to me was the system crash, when I created my account.

			== Help and documentation ==

			It would be very usefull to have an short help- or suppert-page to give quick help to the user.

JanD: Created page with "Aufgaben: * Anmelden * Account erstellen * Einstellungen ("Settings") {{IFD_Nutzerstudien_HeuristischeEvaluationAnweisungen}}"

2014-01-08T21:17:42Z

Created page with "Aufgaben: * Anmelden * Account erstellen * Einstellungen ("Settings") {{IFD_Nutzerstudien_HeuristischeEvaluationAnweisungen}}"

New page

Aufgaben:
* Anmelden
* Account erstellen
* Einstellungen ("Settings")
{{IFD_Nutzerstudien_HeuristischeEvaluationAnweisungen}}